BSM - Binayati Service Management

Streamline Requests and Team Workflows

Our Binayati Service Management helps property managers and service providers respond quickly and efficiently. Tasks are assigned based on team availability, skill sets, and location — ensuring the right person is dispatched every time.

Automate and Schedule with Ease

Incoming requests are captured automatically and routed to staff or approved vendors with full job details, including type, location, and priority. Integrated calendars improve scheduling, prevent overlaps, and keep teams focused.

Keep Teams and Residents Informed

Team members receive real-time updates on their mobile devices and can mark tasks complete on-site. Invoices can be issued instantly. Meanwhile, supervisors monitor progress, reassign jobs when needed, and keep everything running smoothly from one dashboard.

Offer Transparency to Residents

Residents can receive multiple offers from service providers, compare prices, and choose the best option. Once a provider is selected, the task is added to their schedule with location and timing details — building trust and improving transparency.

Track Performance and History

Smart notifications, performance analytics, and historical records keep operations seamless and service quality high. Whether you manage one property or several, Binayati helps you deliver Reliable, Organized, and Professional Service.

Service Management
Service Management

Binayati is More than a request tracker —
Binayati is a complete work order management tool that connects residents, teams, and service providers into ONE Coordinated System.

Book a Demo

Watch the Video

Smart Task Coordination for internal teams and resident Requests.
Choose the Version that fits your needs: Basic for Internal Task Tracking or Advanced for FULL Service Request Management.

  • Feature Listing

    Task Allocation
    Service Requests (Residents)
    Request-to-Resolution Flow
    Task Tracking & Monitoring
    Reports & Performance Insights
    Integrated Accounting

  • Basic

    ✅ (Internal team only)
    ❌
    ❌
    ✅
    ✅ (Basic Report)
    ✅

  • Advanced

    ✅ (Internal and External Teams)
    ✅
    ✅
    ✅
    ✅ (Advanced Report)
    ✅

Book a Demo

Schedule Your Demo
×